PRIVACY STATEMENT
As soon as you visit our website https://www.circufloc.com or contact us, we receive information about you. In this privacy statement, we explain what we do with that information.
We always handle your information carefully and store it securely.
If you have any questions or want to know what information we have about you, please contact us. We may adjust this privacy statement if we deem it necessary. Therefore, we recommend regularly reviewing this privacy statement to stay informed about any changes.
This privacy statement was last modified on October 1, 2024.
Table of Contents:
1. When does this privacy statement apply?
2. Who uses your data?
3. Whose data do we use?
4. How do we obtain your data?
5. What data do we use from you?
6. For what purposes do we use your data?
7. How long do we retain your data?
8. With whom do we share your data?
9. Where do we store your data?
10. How secure is your data with us?
11. What can you ask of us?
12. What rules apply to this privacy statement?
13. What cookies do we use?
14. What do we do with data from minors?
15. Do you have a question about this privacy statement?
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When does this privacy statement apply?
This privacy statement applies to all personal data we process and all domains related to us. It concerns the personal data of anyone who has ever contacted us or visited our website, such as visitors, customers, and business contacts. Personal data are any data that can be traced back to you as an individual, such as your name, phone number, IP address, customer number, or browsing behavior. If you want to know more about personal data, visit the website of the Dutch Data Protection Authority.
Who uses my data?
CircuSol Insulation B.V. is responsible for the website https://www.circufloc.com and is the responsible organization for the use of your personal data as described in this privacy statement. The complete details are:
CircuSol Insulation B.V.
Langewijk 392 B
7701 AS Dedemsvaart
Chamber of Commerce 93509219
Whose data do we use?
We process the personal data of anyone who has contacted us or visited our website. This includes visitors, private customers, business customers, and contacts of our partners.
How do we obtain your data?
We obtain the data directly from you as soon as you:
– Fill in information on our website
– Contact us via email, phone, or in any other way
What data do we use from you?
We use the following data:
– Name
– Residential or business address
– Email address
– Phone number
For what purposes do we use your data?
We use your personal data only for the purposes for which we are permitted to use them:
– We have obtained your consent to use your personal data
How long do we retain your data?
We retain your personal data for as long as required by law and as long as necessary for the purpose for which we use your data. For example, as long as you are a customer with us, we will retain your data for the statutory retention period of seven years. After that, we will only keep your data for statistical purposes and to handle any complaints or legal matters. If you want to know more about how long we retain specific data about you, please contact us.
With whom do we share your data?
Your personal data will only be used by us. We will never share your personal data with others.
Where do we store your data?
We process your data within the European Economic Area (EEA). This means that we also store your data within the EEA. If you have any questions about this, please feel free to contact us.
How secure is your data with us?
We have made significant efforts to protect your data both organizationally and technically. We have secured our systems and various communication channels to ensure that your data does not fall into the hands of others. Your data is therefore safe with us. We also ensure that your data is only used by people who have our permission to do so. If you have questions about our specific security measures, please contact us.
What can you ask of us?
Because we use your personal data, you have various rights. We list these rights below.
Right to information
We must explain to you in an understandable and clear manner what we do with your data and what control you have over it. That is why we provide detailed explanations in this privacy statement about what data we collect from you and how we handle your data.
Right to access
You can always ask us to access the data we have about you.
Right to correction
You may request us to correct your data if it is inaccurate or incomplete.
Right to object
You may object to the processing of your data if you disagree with the way we handle your personal data. This right applies to data we use for direct marketing. You can indicate that you no longer want to receive emails from us. This also applies to personalized recommendations on our website.
Right to data portability
If you are a customer with us or have consented to the use of your data, you may ask us to send you the digital data we have about you. This way, you can transfer that data to another organization if you wish.
Right to restriction
You may ask us to limit the use of your data. This means that in certain cases, we may only store your data but not use it.
Right to be forgotten
You may ask us to delete all the data we have about you. We will then delete all data that can be traced back to you. In some cases, we may not be able or allowed to delete your data yet. For example, we must retain certain data for 7 years for tax purposes.
Right to lodge a complaint
You may lodge a complaint about how we handle your data. If you have a complaint, we would like to resolve it for you. Please contact us for this. You may also submit your complaint to the Dutch Data Protection Authority. Of course, we hope it doesn’t come to that, but in the worst case, you may also take your complaint to court. In that case, it will be the court in the location of CircuSol Insulation B.V. that will handle your complaint.
How do I submit a request or complaint?
Send your request or complaint to us via info@circufloc.com. We will process your request or complaint within 30 days. If it involves multiple requests or complaints, or if your request or complaint is complex, this may take more time. In that case, we will contact you within 60 days at the latest. We may ask you to identify yourself. If so, we will request your information to ensure that you are the right person to whom the personal data pertains.
What rules apply to this privacy statement?
Our privacy statement must meet various conditions. You can find these conditions mainly in the General Data Protection Regulation. Additionally, the general rules that apply according to Dutch law are applicable to our privacy statement.
What do we do with data from minors?
Our website does not specifically target minors. This means that if you are under 18 years old, you need permission from a parent or guardian to use our website. If you visit our website or webshop as a minor, we assume that you have received this permission prior to your visit.
Do you have a question about this privacy statement?
If you have a question about our privacy statement, please feel free to contact us by sending an email to info@circufloc.com. We are happy to help you.